Activation & Payment

Microlise® – Crew Chief™ fleet management capability is available through Microlise®.Click hereLink Out

Information

Get more information on the Ford Work Solutions™ Crew Chief™ fleet management tool.

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Support

A toll-free number is available if you need live help with a Ford Work Solutions™ question. Call 1-800-392-FORD (3673).

Before calling, you may find the information you need in the list of Frequently Asked Questions included in the downloadable brochure.PDF

Crew ChiefTM provides fleet managers with real-time tracking in three areas of fleet operations: vehicle location, vehicle and driver performance, and vehicle diagnostics. Delivering real-time vehicle visibility and increased fleet efficiency, the customizable Crew ChiefTM is a tool whose benefits you’ll find indispensable.


Crew ChiefTM technology


  • Crew ChiefTM employs cutting-edge telematics and diagnostics in a black box located under the dashboard.

  • Data is linked to a turnkey Web-based application from Microlise® that is easily customized to display the data most important.

  • The Crew Chief application can be accessed from any Internet-connected computer, including the Ford Work SolutionsTM In-Dash Computer.*

Real-time vehicle tracking


  • Dispatch vehicles to service locations quickly and monitor their activity.

  • Redeploy vehicles that are out on the road at a moment’s notice.

  • Track vehicle location and other key data such as excessive speed, fuel consumption, idle time, driver performance, and more.

  • GPS mapping support includes satellite aerial views.

  • “Geofencing” capability sets operational boundaries by vehicle, based on geography or hours of operation.

  • Identify user-set alerts, such as unauthorized use of a vehicle or excessive idling.


Real-time maintenance tracking


  • Crew ChiefTM records and displays diagnostic information, such as engine conditions and tire pressure, and notifies you when scheduled maintenance is needed.

  • Users can define reports based on what information they want.



*Some features are unavailable while driving.